Welcome to Arka Dwipantara Global!
We are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website and use our services.
1. Information We Collect
We collect the following information about you:
- Information you provide directly to us: This includes information you provide when you create an account, place an order, subscribe to our newsletter, or contact us. This information may include your name, email address, shipping address, billing address, phone number, and any other information you choose to share.
- Information collected automatically: When you visit our website, we may collect certain information automatically using cookies and other tracking technologies. This information may include your IP address, browser type, operating system, referring URL, pages visited on our website, and your browsing activity.
2. How We Use Your Information
We use the information we collect about you for the following purposes:
- To process your orders and provide you with the products and services you request.
- To send you marketing and promotional communications, including newsletters and special offers. (You can opt out of receiving these communications at any time.)
- To improve our website and services.
- To personalize your experience on our website.
- To analyze how users interact with our website.
- To comply with legal and regulatory requirements.
3. Sharing Your Information
We may share your information with third-party service providers who help us operate our website and provide our services. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes we have specified.
We will not share your information with any other third parties without your consent, except as required by law.
4. Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Your Choices
You have the following choices regarding your information:
- You can opt out of receiving marketing and promotional communications from us.
- You can access and update your personal information.
- You can request that we delete your personal information.
6. Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect information from children under the age of 13. If you are a parent or guardian and you believe your child has provided us with information, please contact us. We will take steps to delete the information from our records.
7. Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@arkadwipantaraglobal.com.